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We strive to deliver high-quality website development services that help transform your outdated website into a modern, client-generating asset. Because our service involves immediate work, design time, and technical setup, the following refund policy applies to all subscriptions.
1. Subscription Payments
All subscriptions are billed in advance according to the selected plan. By subscribing to our service, you authorize recurring payments until the subscription is cancelled.
2. Refund Eligibility
Due to the nature of digital services and the immediate allocation of development resources, payments are generally non-refundable once work has started.
However, refunds may be considered in the following cases:
- If a cancellation request is submitted before any work has begun
- If we are unable to deliver the agreed service due to technical limitations on our side
Approved refunds will be processed within 5–10 business days using the original payment method.
3. First Delivery Commitment
Our goal is to launch or significantly upgrade your website within 24 hours of receiving all required materials (content, access credentials, branding assets, etc.). Delays caused by missing information or client-side issues are not eligible for refunds.
4. Subscription Cancellation
You may cancel your subscription at any time. Cancellation will stop future billing cycles, but it does not refund payments for the current billing period.
Access to services will continue until the end of the current billing period.
5. Hosting Services
If you choose our optional hassle-free hosting service, the hosting portion of the subscription is non-refundable once activated, as hosting resources are allocated immediately.
6. Client Responsibilities
To ensure successful delivery, clients must provide:
- Website access (if redesigning an existing site)
- Content, branding materials, and images if required
- Timely communication and feedback
Failure to provide required information may delay delivery and does not qualify for refunds.
7. Service Satisfaction
If you are not satisfied with the initial design or setup, we will work with you to provide reasonable revisions and improvements to ensure the website meets your expectations.
8. Policy Updates
We reserve the right to update or modify this refund policy at any time. Updates will apply to future subscriptions and will be published on this page.
